Yacht stewardesses, high-end luxury hospitality servers, and private aircraft and estate professionals must perform their jobs with poise and confidence. Sharpen your skills to gain the advantage. Alene’s customized luxury hospitality educational training systems and consulting services are designed on a case-by-case basis to deliver the unique hospitality skills needed to raise service to the highest level.
Alene is a GUEST Accredited Interior trainer with decades of experience working on board private and charter motor yachts, cruising well-known as well as far-flung luxury destinations around the globe. She has trained both in the classroom and on board as well as in private residences.
Having spent years working as Chief Stewardess on yachts, she has been involved in all aspects of the daily running of the vessels, as well as refit and outfitting projects. Alene knows first-hand the challenges her students may face. Drawing on her previous experience as a qualified course writer and lead instructor, Alene is ideally suited to provide a relaxed yet focused educational experience to help you progress in your career.
If you’re looking to go above and beyond in your luxury service career, work with Alene to design strategies to improve performance and prevent problems. Know how to manage and complete your daily tasks efficiently, effectively, and to an extremely high standard. Raise your level of professionalism and create a stress-free service environment where you can enjoy your job more while doing the work you love.
Sharpen your skills to gain the advantage.
TRAIN WITH ALENE ONLINE!
To make training available to everyone, Alene has created online versions of her most popular PYA/GUEST ACCREDITED courses.
Through Professional Yachting Association- certified online courses, the best-selling book (The Yacht Guru’s Bible: The Service Manual for Every Yacht), monthly columns (Stew Cues) in the yachting newspaper, The Triton, and years of experience as a consultant and luxury hospitality educator, Alene inspires a down-to-earth, supportive and inspirational sense of confidence for hundreds of service professionals who want to be more knowledgeable, sharpen their skills, and advance their careers.
READY TO INVEST IN YOURSELF AND YOUR TEAM?
With over two decades at sea as a Chief Stewardess and as an educator both onboard and in the classroom, Alene is the consummate expert on all things interior. She is an accredited instructor with the Professional Yachting Association and the GUEST program, which set the international standards for the Guidelines for Unified Excellence in Service Training. By breaking down training into “step-by-step” and “action-by-action”, checklists, even the newest service professionals can build poise and grace, and move closer to success and building the life they love.
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